Privacy Policy

Effective date: May 28, 2026

PROJECT ROM LIMITED (“we”, “our”, or “us”) operates digital products and services including ROM and Nuva.

This Privacy Policy explains how we collect, use, and protect personal information when you use our websites, applications, products, or services.

Company Information

PROJECT ROM LIMITED
Company Number: 15577560

Registered Office:
International House
109-111 Fulham Palace Road
London
United Kingdom
W6 8JA

Contact: hello@project-rom.com

Information We Collect

We may collect the following information:

  • Name and email address
  • Contact form submissions
  • Device and browser information
  • IP address
  • Usage and analytics data
  • Payment-related information processed through third-party providers
  • Information voluntarily provided through our products or services

How We Use Information

We use information to:

  • Operate and improve our products and services
  • Respond to enquiries and support requests
  • Provide customer support
  • Maintain security and prevent abuse
  • Analyse product usage and performance
  • Process payments and subscriptions
  • Communicate important service updates

Third-Party Services

We may use third-party providers to operate our products and services, including:

  • Stripe
  • Firebase
  • Airtable
  • OpenAI
  • ElevenLabs
  • Google Analytics
  • Vercel
  • Customer.io
  • Mailchimp

These providers may process data on our behalf in accordance with their own privacy policies.

Cookies & Analytics

We may use cookies and analytics technologies to improve website functionality and understand usage patterns.

You can control cookies through your browser settings.

Data Retention

We retain personal information only for as long as reasonably necessary to operate our services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request a copy of your data

To exercise these rights, contact: privacy@project-rom.com

Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, or disclosure.

However, no system can guarantee absolute security.

International Transfers

Your information may be processed in countries outside your jurisdiction where our service providers operate.

Children

Our services are not intended for children under 13.

Changes To This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Contact

For privacy-related enquiries, contact:

privacy@project-rom.com